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Open a result for the full resource: rights, what it means, what to save, what to do first, what not to do, where to report and Defentra/Elite action options.
A credit freeze can restrict access to your credit file and may help stop identity thieves from opening new accounts in your name.
A credit freeze limits access to a credit report. Because many creditors need access to a credit report before opening new credit, a freeze can help block new-account fraud.
What to do when someone uses your personal information, opens accounts, applies for credit or takes over an account.
Identity theft recovery depends on what information was used, what accounts were affected and whether new accounts, credit inquiries, bank activity or government-benefit issues are involved.
A full recovery guide for when someone uses your identity, opens accounts, files applications or takes over existing accounts.
Identity theft victims should document what happened, report the theft through official channels, protect credit files, contact affected companies and dispute fraudulent accounts or activity.
A tracker for identity theft reports, affected accounts, credit bureaus, banks, disputes and follow-up deadlines.
Identity theft recovery often requires multiple companies, bureaus, accounts and reports, so tracking every step matters.
What to do when a wallet, driver license, card, Social Security card or identity document is lost or stolen.
Lost identity documents can create fraud risk, account access risk and identity theft risk depending on what was lost.
A fraud alert tells businesses to take extra steps to verify identity before opening credit in your name.
Fraud alerts are used when identity theft is suspected or confirmed. They warn potential creditors to verify identity before issuing credit.
When a situation needs more than reading, use Defentra to scan, check, document and preserve evidence. For qualifying issues, Elite support can help organize the next steps.
This Resource Center is educational and organizational. It is not legal advice, financial advice or a guarantee of any outcome. Rights, remedies, deadlines and reporting paths can vary by state, account type, contract, agency rules and case facts.
